House Rules

Noise Control

Observe quiet hours between 10:00 PM and 8:00 AM. Keep noise at a reasonable level at all times, respecting that others may be working or resting.

Guests Policy

Visitors are welcome between 8:00 AM and 10:00 PM. Overnight guests must be registered with management in advance and are limited to 3 nights per month. You are responsible for your guests' behavior.

Respectful Communication

Be courteous and respectful in all interactions with fellow residents, staff, and neighbors. Address conflicts calmly and constructively.

Privacy

Respect the privacy and personal space of other residents. Do not enter another resident's room without explicit permission.

Cleanliness

Keep your room and shared spaces clean and tidy. Clean up after yourself in all common areas, especially the kitchen and bathrooms.

Waste Disposal

Properly segregate waste according to building guidelines. Dispose of trash regularly in designated areas and not in sinks or toilets.

Room Modifications

No permanent alterations to rooms are permitted without prior approval. Use only removable, non-damaging methods to decorate your space.

Damage Reporting

Report any damages or maintenance issues promptly through our resident portal or to the property manager. You may be responsible for damages caused by negligence.

Building Access

Do not share building access cards or keys. Do not prop open security doors or gates. Ensure doors and windows are properly secured.

Fire Safety

Familiarize yourself with fire evacuation routes. Do not tamper with smoke detectors or fire equipment. No open flames, candles, or incense are permitted in rooms.

Prohibited Items

The following items are not allowed on the premises: illegal substances, weapons, unauthorized pets, hazardous materials, and unregistered electrical appliances.

Emergency Situations

In case of emergency, call the appropriate emergency services first, then notify property management as soon as possible.

Kitchen Use

Clean all dishes, utensils, and cooking equipment immediately after use. Label your food items in shared storage spaces. Do not leave cooking unattended.

Laundry Facilities

Remove your laundry promptly when cycles are complete. Follow posted guidelines for machine operation. Report any issues with equipment.

Common Areas

Return furniture to its original position. Shared spaces are for all residents' enjoyment, so be mindful of time spent in high-demand areas.

Bookable Facilities

Meeting rooms, entertainment spaces, and other bookable facilities must be reserved in advance through our portal. Cancel bookings you cannot use to allow others access.

Smoking Policy

All our properties are non-smoking facilities. Smoking (including e-cigarettes and vaping) is only permitted in designated outdoor areas, if available.

Pet Policy

Pets are not permitted in most of our properties. Select pet-friendly locations may allow certain pets with prior approval and additional fees.

Internet Usage

Shared internet is provided for reasonable personal use. Do not use excessive bandwidth or engage in illegal downloading activities.

Mail & Deliveries

Mail is sorted by building management. Collect your parcels promptly when notified. WeStay is not responsible for lost or damaged mail or packages.